Privacy Policy

1. Information We Collect

1.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and mailing address
• Account Information: Username, password, and account preferences
• Payment Information: Credit card details, billing address, and transaction history
• Travel Information: Origin and destination locations, travel dates and times
• Device Information: IP address, browser type, operating system, and device identifiers

1.2 Automatically Collected Information

When you use our services, we automatically collect:

• Location data (with your permission) for route optimization
• Usage patterns and service preferences
• Technical information about your device and browser
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your personal information for the following purposes:

• Service Provision: To provide, operate, and maintain our transportation services
• Account Management: To create and manage your account and user profile
• Communication: To send service updates, notifications, and customer support
• Payment Processing: To process payments and manage billing
• Safety and Security: To ensure passenger safety and prevent fraud
• Service Improvement: To analyze usage patterns and improve our services
• Legal Compliance: To comply with applicable laws and regulations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

3.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Payment processing and billing
• Customer support and communication
• Technical infrastructure and maintenance
• Analytics and service improvement

3.2 Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal obligations or court orders
• Protect our rights, property, or safety
• Investigate and prevent fraud or security issues
• Respond to government requests or law enforcement

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against:

• Unauthorized access, disclosure, or modification
• Accidental loss or destruction
• Malicious attacks or data breaches

Our security measures include encryption, secure servers, access controls, and regular security audits.

5. Data Retention

We retain your personal information only as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records as required by law

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to certain uses of your information
• Withdrawal: Withdraw consent for data processing

7. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

• Email: [email protected]
• Phone: +234 803 123 4567
• Address: Jos, Plateau State, Nigeria

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the "Effective Date" at the top of this page.